PEP (post-exposure prophylaxis) is a short course of HIV medicines started after a possible exposure — often a condom failure or sex with a partner whose status you do not know. In China it is a clinical decision, not a vending-machine product.
The only number that matters in the first message is how many hours ago. After about 72 hours, most services will still test you; they will usually not start PEP. Do not wait for a “perfect” English hospital if you are already at hour 50 in a city that has a public PEP clinic.
What we can arrange vs what we cannot
We can: get you an address, a department name, a sentence to say at the desk, and stay on WhatsApp. We can book international hospitals when English and calm matter and the clock still allows it.
We cannot: decide you “need” PEP, skip the HIV test, or hand you a box of pills. Shanghai United Family Changning’s 24-hour emergency pathway is widely described in public sources; that does not make it an exclusive China Medical Journey contract.
Overnight (roughly 23:00–08:00) is slower and more expensive. If you are inside the window, go anyway.
After the first dose
PEP is a course, not a single tablet. Labs and follow-up HIV tests are part of the package. Some people then move to PrEP so the next scare is prevention, not another ER.
Coordination fees and the three-visit course are on STI testing & PEP. Hospital drugs are billed by the hospital.
FAQ
How soon do I need PEP? As soon as you can get to a doctor who can assess it, and generally only within 72 hours. That is a guideline, not a guarantee it will work.
Can a concierge give me pills? No.
If the exposure was recent, message WhatsApp and put the hour count in the first line.