You were given a diagnosis at home. Find out what China would actually involve — before you decide anything.
Send us what your own doctor gave you. Within 48 hours you get a written answer: whether a hospital here can help, what they would propose, roughly how long you would be in China, and what the bill is made of. If the answer is that you should stay where you are, that is what it will say.
A real person replies within 12 hours — not a bot, and we never cold-call.
First: is this time-critical?
If your doctors have told you this is urgent, or you already have a treatment date you can live with — take it, and do not wait on us. A case review is for situations where you have days or weeks to think, not hours. Travel time is treatment time, and no amount of coordination makes up for a delay that mattered.
This is not modesty. It is the most common reason we tell someone not to become a client.
Most people arrive thinking they need one thing. Usually it is another.
People write to us asking for a second opinion. More often than not, what is actually blocking them is that nobody has explained the first one. So a review covers three things, in this order.
Understand what you were told
Your records, report or treatment plan, translated into English — plus a plain written account of what the document actually says. Not our opinion of it. What it says.
Have it checked
A specialist here reviews the case independently and tells you whether they can treat it and what they would propose. Their words, attributed to them, in writing.
Decide whether to travel at all
Days, visits, what the bill is made of, what is not included, and the honest case for staying home. You make the decision; we make sure it is not made on guesswork.
What to send
In order of usefulness. You do not need all of it — start with the first line and we will ask if something matters.
- The written treatment plan or quote your own doctor gave you. A photo of it is the single most useful thing you can send. It usually tells us the diagnosis, what was proposed and what you would be paying at home — which saves us both a lot of guessing.
- Any written report — pathology, radiology, discharge summary. Any language.
- Where you are and when you could travel. This decides whether a plan is real or theoretical, so it comes early rather than last.
- Imaging — only if you already have it, and only after we have asked. We do not lead with this. Scans are usually repeated here anyway, they are hard to send, and a stranger asking for medical imaging in a first message should make anyone suspicious.
What comes back, and when
| When | What you get |
|---|---|
| within 12 hours | A reply from a person — whether we can help at all, and what else we need. Free, and no obligation. |
| Within 48 hours | A written response: the shape of the plan, the days it would take, what the bill is made of, what is excluded — or a straight recommendation to stay at home. |
| After that | Only if you want to proceed: the specialist review itself, scheduling, and a named hospital in writing before you commit to anything. |
What we do, and what we will not do
| We do | We do not |
|---|---|
| Arrange a specialist review and translate it | Read your imaging or offer a view on it |
| Tell you how many days and visits it takes | Diagnose, or change a plan |
| Handle registration, payment, records, fapiao | Promise an outcome, or quote survival figures |
| Tell you when staying at home is the better call | Comment on your own doctor’s judgement |
| Name the hospital in writing before you commit | Claim a hospital’s accreditation as our own |
None of this is medical advice. The specialist decides; we handle everything around them.
How to judge any destination — including us
People weighing China are usually also weighing Turkey, India, Thailand, or simply staying put. We are not going to publish a table in which we win. Instead, here are the questions worth asking of anyone, us included. If a provider cannot answer these in writing, that is your answer.
- Will you name the hospital and the department before I pay anything?
- How many days, and how many separate trips? A single figure with no breakdown usually means nobody has asked the hospital.
- What is in the price, and what is billed separately? Implants, consumables and repeat diagnostics are where quotes quietly diverge.
- Who is liable if the plan changes on arrival, and who tells me?
- Are you paid by the hospital? Ask it directly. Most coordinators are, including us in some arrangements — the thing that matters is whether they say so.
- What happens to my records, and when are they deleted?
- Who does my follow-up when I get home? If nobody has raised this, they are selling a trip rather than treatment.
Your records
Send them on WhatsApp, not the form and not email — the form is relayed by a third party into ordinary mailboxes, so it is the wrong place for anything clinical. Records go to the reviewing clinician and nobody else. We delete our copy once they respond, within 7 days at the latest, and we never read them ourselves. The full account is on our privacy page, and we will ask for your explicit agreement before you send anything.
Pathways
- Hip & knee replacement — For patients facing a long wait for a planned joint replacement at home.
- Urology — Prostate, stone and bladder procedures, including robot-assisted surgery.
- Cancer care — Remote case review first. Read the timing warning before anything else.
Questions people actually ask
Send what your doctor gave you. We will tell you straight whether this is worth pursuing.
A person replies within 12 hours. No obligation, and we never cold-call.
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