English-speaking medical concierge · Based in Shanghai, China
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Urology treatment in China — for patients coming from abroad

Prostate, kidney stones and bladder conditions. What a trip would involve, what it would not fix, and how to find out whether it is worth considering at all.

A real person replies within 12 hours — not a bot, and we never cold-call.

What waiting looks like where you are

These are other people's numbers, not ours — published by the bodies that count them. We have kept each one at the scope it was measured at, and included the part that cuts against us, because a statistic quoted one-sidedly is not evidence.

United Kingdom. 7.1 million treatment pathways were waiting to start treatment in England, and 65.3% had been waiting up to 18 weeks — against a 92% standard. 94,406 had been waiting more than a year.
What this figure covers: All specialties in England, not orthopaedics specifically. End of March 2026.
The other side: The list is shrinking: 4.2% smaller than a year earlier, and the 18-week figure improved by 5.5 percentage points.
Source: NHS England, Referral to Treatment Statistical Press Notice · March 2026 data, published 14 May 2026
Canada. The median wait from GP referral to treatment was 28.6 weeks across all specialties — and 48.6 weeks for orthopaedic surgery, the second longest of any specialty.
What this figure covers: A survey of physicians, not an administrative count. The orthopaedic figure is specialty-specific; the 28.6 weeks is not.
The other side: Down from 30.0 weeks in 2024. Provincial spread is enormous — 19.2 weeks in Ontario, 60.9 in New Brunswick.
Source: Fraser Institute, Waiting Your Turn 2025 (annual physician survey — a think tank, not a government statistic) · Published 9 December 2025 · Note: a think-tank survey, not an official statistic.

Checked August 2026. These are published on a monthly or annual cycle and we re-check them each quarter. None of them says anything about the quality of care you would get in either country — only how long people wait.

How long it takes

Two halves. Ours is a promise we already publish site-wide. The hospital's half is theirs to set, and we will not put a number on it for them.

WhenWhat happens
Within 12 hoursA real person replies — not a bot, and never a cold call afterwards.
Within 48 hoursA written response: whether a hospital here can help, what it would involve, roughly how long you would be in China, and what the bill is made of. If the answer is that you should stay at home, that is what it will say.
How many days you would be in China — we have not published a figure here, on purpose. It depends on your case and the hospital sets it, so a number on this page would be a guess dressed up as information. It is the first thing we confirm in writing after a case review, before you book a flight. If another provider gives you a confident figure before anyone has seen your records, ask them who told them.

What the bill is made of

We publish what the parts are before we can publish what they cost. The treatment figure comes from the hospital, per case, once a clinician has seen your records — and our own fee is quoted to you as its own line rather than folded into theirs.

  • The hospital’s charge for the procedure, theatre and inpatient stay — quoted per case by them.
  • Diagnostic work they need to repeat here before deciding anything.
  • Follow-up while you are in China.
  • Our coordination fee — quoted separately with your plan.

Not included:

  • Flights, visas and accommodation — we arrange them, you pay the supplier directly.
  • Anything the hospital finds on examination that changes the plan. If that happens we tell you the moment we know, not afterwards.
  • Treatment at home before or after your trip.

When we will tell you not to come

Not a disclaimer. These are the cases we turn away, and you should check yourself against them before spending any more time on this.

  • You have symptoms that have not been investigated at all. Get a diagnosis where you live first — that is faster and cheaper than a flight.
  • You are on an active cancer pathway at home. See the note on our cancer page: those pathways move quickly in the UK, Australia and Canada, and interrupting one to travel is rarely in your interest.
  • You need continuous monitoring that only a doctor who sees you regularly can provide.

Start with the records you already have.

A person replies within 12 hours; a written answer follows within 48 hours — including if that answer is to stay where you are.

Questions

Robot-assisted urological surgery is performed in China. What we will not do is tell you it is better, or quote you volumes we cannot evidence — whether it is appropriate for your case is a surgeon’s judgement, and we will put their answer in writing rather than our own.
No. Start with whatever written report or plan your own doctor gave you — that is usually more useful than a scan, and easier to send. If a hospital needs imaging later we will ask you separately, and tell you exactly what happens to it.
It varies far too much by procedure for us to publish a figure. The hospital gives a number and we put it in your written plan before you book flights.

Nothing on this page is medical advice, and none of it is a diagnosis. China Medical Journey coordinates care; the treating clinician decides what is appropriate.

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